Inkerella

tutorials, custom art & calligraphy


Frequently Asked Questions


Who are you?

Hey! My name is Jessie and I'm a speech-language pathologist who loved card-making so much that I thought I would make a hobby into something more. Welcome to my site :)

 

What can I buy from here?

I sell cards that you can see here, but I also make custom cards for all occasions. If you're interested in a custom-made card, you can message me or shoot me an email so that we can talk about ideas and pricing. I also make gift tags that I have not put up for sale yet, but again you can message me details and they can be made to order :)

 

Ack, I'm not happy with my order!

Woah, chill! First, let's take some deep breaths. Second, send me a message or email and let's talk about why you weren't happy. If you send the card back in the same condition that it was sent out, I will refund you for the price of the item (however, this does not include shipping and return shipping cost). 

 

Why does the item I've received look different from the picture online?

All my items are hand-made (no printing involved whatsoever) so all of the items are bound to look slightly different from its brothers and sisters. Also, keep in mind that the colors that you see on your monitor may be slightly different from the colors of the actual item.